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Christmas / New Year shipping times
Our central warehouses will be closed from 23.12.2024 to 01.01.2025. Incoming orders will not be shipped during this period. If necessary, you are welcome to use our branch network during this time. Customer service will be available as usual.

Please note that our branches may have different opening hours during the holidays. For up-to-date information, we recommend calling ahead or checking the current opening times on Google Maps. Due to technical reasons, we are currently unable to update the opening hours on our website. Link to branch search on Google Maps

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Help & Contact

Your direct line to us

If you have any questions about the online store or our products, you can call our customer service at:

Phone
+49-421-48907-766
Monday - Thursday: 8:00AM - 5:00PM
Friday: 8:00AM - 4:00PM
Except saturdays, sundays and holidays

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Disclaimer

Despite careful checking, we cannot guarantee the accuracy of all information included on this site, and we accept no liability. All data and information in our online catalogue are based on currently valid standards and the regulations from the employer's liability insurance association. Product safety can only be guaranteed when our assembly instructions are carefully observed. Non-adherence to these regulations can affect product operation and functioning and result in a loss of warranty. Our warranty is only valid for HANSA-FLEX products. Our products are constantly subject to further development and technical changes are therefore possible.